Effective date: 1st December 2024. Updated October 2026.
Introduction
At The Banyan Tree Learning Center (TBTLC), we are committed to safeguarding your privacy and protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect the information you provide to us in compliance with India's Digital Personal Data Protection Act (DPDPA).
1. Data We Collect
We may collect the following types of personal data from students, parents, and teachers:
Personal Information:
- Name, age, gender, and date of birth.
- Contact details: phone number, email address, and postal address.
- Parent/guardian information for students under 18.
Academic Information:
- School name, grade, and performance records.
- Feedback and progress assessments.
Payment Information:
- Bank account details, UPI IDs, or card information for fee processing.
Technical Information:
- IP addresses, browser type, and device details when you access our website.
- Cookies set by embedded services (refer to our Cookie Policy).
2. Purpose of Data Collection
Your data is collected for the following purposes:
1. Service Provision:
- To manage enrollments, schedules, and course materials.
- To monitor academic progress and provide feedback.
2. Communication:
- To share updates, schedules, and announcements.
- To respond to queries or concerns raised by parents or students.
3. Payments and Billing:
- To process fees and send payment confirmations.
4. Legal Compliance:
- To comply with applicable laws and regulatory requirements.
5. Website Optimization:
- To improve user experience and website performance.
3. Data Sharing
We value your privacy and do not sell or rent your personal data. However, we may share your information under these circumstances:
Service Providers:
- Our enquiry and admission forms are provided by Google Forms. Information and documents you submit through them are stored in TBTLC's Google account (Google Forms, Sheets and Drive).
- This website is hosted by Cloudflare.
- Other trusted third-party vendors, where needed to process transactions.
Legal Requirements:
- To comply with a legal obligation, court order, or government request.
Academic Tools:
- With authorized educational platforms to enhance learning outcomes.
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes stated above or as required by law. Once your data is no longer needed, it will be securely deleted or anonymized.
5. Rights of Users
Under the Digital Personal Data Protection Act (DPDPA), you have the following rights regarding your data:
1. Right to Access:
- Request a copy of your personal data we hold.
2. Right to Correction:
- Request correction of inaccurate or incomplete data.
3. Right to Erasure:
- Request deletion of your data if it is no longer necessary for the purposes it was collected.
4. Right to Consent Withdrawal:
- Withdraw consent for the processing of your personal data, where applicable.
To exercise these rights, contact us at info@thebanyantree.online.
6. Data Protection Measures
We take the following measures to protect your data:
Secure Storage:
- Your data is stored in encrypted systems to prevent unauthorized access.
Limited Access:
- Access to personal data is restricted to authorized personnel only.
7. Cookies and Tracking
This website does not use its own cookies for tracking or advertising. Embedded services such as Google Maps and Google Forms may set cookies. Please refer to our Cookie Policy for details.
8. Children’s Privacy
For students under the age of 18, we collect data with parental/guardian consent and ensure compliance with child protection laws. Parents/guardians have the right to access and manage their child’s data.
9. Updates to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Please review this page regularly for updates.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
The Banyan Tree Learning Center
Shop Nos. 18 & 19, Krishna Residency, Plot No. 13, Sector 20, Kharghar, Navi Mumbai 410210
Email: info@thebanyantree.online
Phone / WhatsApp: +91 99209 17127